Every property. Every guest.
One operating system.
Your PMS, POS, RMS, channel managers, and guest systems were never designed to talk to each other. Scaylor makes them. Unified intelligence from reservation to checkout — across every property.
Your hotels run on 15+ systems.
None of them talk to each other.
Every property, every department, every vendor creates its own version of the truth. The result: revenue leakage, invisible fraud, and decisions made on stale data.
Revenue Leakage
PMS says one rate, the channel manager posted another, and the RMS recommended a third. By the time finance reconciles, thousands in revenue discrepancies have already slipped through.
Guest Profile Fragmentation
The booking engine knows their preferences, the POS knows their spending, loyalty knows their tier. But the front desk sees none of it. Every touchpoint starts from zero.
Fraud & Chargeback Blind Spots
Manual card authorizations, phantom reservations, procurement kickbacks, POS voids — fraud signals are buried across disconnected systems. You find out when the chargeback hits, not before.
Cross-Property Opacity
Each property runs its own PMS, its own POS, its own reports. Corporate rolls up numbers in spreadsheets weeks after close. Benchmarking properties against each other is a quarterly exercise, not a daily one.
Labor vs. Demand Mismatch
Occupancy forecast lives in the RMS, staff schedules in a separate tool, actual labor cost in the ERP. Overstaffed Tuesdays and understaffed Saturdays are the norm because the data never meets.
F&B Margin Erosion
Recipe costs in one system, procurement prices in another, POS sales in a third. Food cost percentage is calculated monthly — by then, waste and theft have already eaten the margin.
If it runs your property, we connect to it.
Oracle OPERA, Mews, MICROS, Toast, IDeaS, Duetto, SiteMinder, Salesforce, HotSchedules — every PMS, POS, RMS, channel manager, and back-office system. Every format, every API, every legacy integration. No manual exports, no CSV drops, no exceptions.
200+ native connectors. If yours isn't listed, we build it.
Once your hospitality data lives in one place,
everything changes.
Reservations match to folios. POS revenue reconciles against PMS charges. Guest profiles unify across every touchpoint. Here's what becomes possible.
Real-Time RevPAR & Yield
PMS occupancy, RMS pricing, and channel manager distribution — unified into a single live RevPAR calculation across every property, every room type, every segment. No more waiting for night audit.
Unified Guest Profiles
Booking history, POS spend, loyalty tier, service requests, feedback scores — merged into one profile that follows the guest across every property and every touchpoint.
Cross-Property Benchmarking
ADR, occupancy, GOP, labor cost per occupied room, F&B capture rate — standardized and compared across your entire portfolio in real time. No more quarterly spreadsheet rollups.
Labor Optimization
Occupancy forecasts from the RMS, actual demand from the PMS, and staff schedules from your labor tool — aligned automatically. Right-size staffing to demand, not gut feel.
F&B Cost Control
Recipe costs, procurement prices, POS sales, and inventory levels — connected in real time. Food cost percentage calculated daily, not monthly. Waste and variance surfaced immediately.
OTA Commission Optimization
Channel manager data, direct booking rates, CRM engagement, and distribution costs — unified to show true cost of acquisition by channel. Shift mix toward direct and save on commissions.
Stop finding fraud in the P&L.
Catch it in real time.
Hospitality fraud hides in the gaps between systems — POS voids that never reach the PMS, phantom reservations, procurement invoices that don't match receiving, chargebacks on stays that look normal in isolation. When every system feeds into one platform, anomalies surface automatically.
- POS void & discount pattern detection across shifts
- Chargeback correlation with booking source and payment method
- Procurement price anomalies flagged against historical baselines
- Phantom reservation and no-show pattern analysis
- Rate override monitoring — who, when, and how often
- Cross-property anomaly benchmarking at the portfolio level
Anomalies detected by correlating PMS, POS, procurement, and payment data in real time.
Every reservation, every folio, every transaction. One place.
SUDS stores your entire hospitality operation — PMS folios, POS tickets, guest profiles, rate history, procurement records, labor data — versioned and queryable.
Complete Property History
From reservation to checkout and everything in between. Every rate change, every charge, every guest interaction — linked to the property, room type, and segment. Query any stay's full lifecycle in seconds.
Audit-Ready History
Every folio, every rate override, every comp — versioned and immutable. Pull complete audit trails for any property, period, or guest in seconds.
Unified Guest Intelligence
Every booking, preference, spend pattern, and feedback — merged into one profile across all properties. Personalization backed by real data, not a single property's view.
Real-Time Event Stream
Check-ins, POS transactions, housekeeping updates, and rate changes flow into SUDS in real time. Your operations dashboard runs on live data, not last night's audit.
“What's our RevPAR by segment vs. comp set this month?”
Scaylor BI lets your revenue, ops, and finance teams ask questions in plain English. RevPAR trends, food cost %, labor efficiency, chargeback rates — instant answers, no analyst queue.
Show RevPAR by property for this month vs. last year, flag anyone below $120
RevPAR by property, MTD vs. prior year:
2 properties below $120 RevPAR threshold
From fragmented to unified in weeks.
- Night audit closes books 18 hours after the fact
- Revenue reconciliation across properties takes 3 days
- Fraud discovered in monthly P&L review — weeks too late
- Guest preferences lost between properties and departments
- F&B cost calculated monthly, waste invisible until close
- Labor scheduled on gut feel, not demand forecasts
- Live P&L across every property — no waiting for night audit
- Revenue reconciliation automatic, discrepancies flagged instantly
- Fraud and anomaly alerts in real time, not month-end
- One guest profile across every property, every touchpoint
- Daily food cost %, waste tracked, variances surfaced immediately
- Staffing aligned to demand forecasts from RMS + PMS data
Ready to unify your properties?
Connect every PMS, POS, and revenue system. Get real-time intelligence, automated fraud detection, and instant answers across your entire hospitality operation.